Local company helps customer with free install after devastating news
When Roland Hunt of Solihull was made redundant unexpectedly he was devastated – and with the last payment of a conservatory roof replacement due he was worried that he wouldn’t be able to get the project finished.
He need not have worried though. When Wolverhampton Glass, who were doing the install, heard his plight, they did the install for free, much to Mr Hunt’s delight.
“My old plastic conservatory roof desperately needed replacing and after having to push the installation date back to January after a close death in the family, I got an email telling me I was going to be made redundant,” explained the 58-year-old creative artworker. “I was devastated and when I looked at my finances I knew I couldn’t afford to have it fitted.”
After explaining to Wolverhampton Glass that he would only be able to pay half now and then the rest to get the roof fitted when he was able to, despite fearing that day may be a long way away, Wolverhampton Glass’ MD Neal Harper phoned him back to say they would install the roof for free.
“It was totally unexpected, and I was absolutely over the moon; it really did restore my faith in human kindness,” said Mr Hunt.
“Matt Tingle, who headed up the team, got as many of their lads as possible to get the job done, despite some being on their day off, and they did an absolutely fantastic job. I can’t thank or praise Wolverhampton Glass enough, they are great people.”
Neal said: “It was very upsetting to hear Mr Hunt’s struggles and we all wanted to do something for him. Like some he could have just left us in the lurch with a roof we could do nothing with, but he didn’t, and we are delighted that we could help him.”
Wolverhampton Glass are part of Sustainium Group of world class home improvement companies. With over 45 years of installations throughout the West Midlands, Wolverhampton Glass have helped home owners improve their properties with news windows, doors and conservatories spanning over 25,000 installations.